Frequently Asked Questions
Everything you need to know about shopping at Perfume Network India
Are the perfumes sold on your website 100% authentic?
Yes, we guarantee that all products sold on Perfume Network India are 100% authentic and sourced directly from authorized distributors or the brands themselves.
How long does shipping take within India?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days.
What is your return and exchange policy?
We offer returns or exchanges within 7 days of delivery only if the product is received in a damaged condition or if the wrong item was sent. Due to hygiene reasons, opened or used perfumes cannot be returned.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also choose to pay via UPI, Credit/Debit cards, or Net Banking for a faster checkout experience.
How should I store my perfume to ensure it lasts longer?
To maintain the integrity of the fragrance, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as in a drawer or a cupboard.
Can I track my order after it has been shipped?
Absolutely. Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's progress in real-time.