Returns & Exchanges

At Perfume Network India, we strive to ensure your fragrance journey is seamless; however, if you are not completely satisfied, we offer a hassle-free 7-day return policy for unopened and sealed products. Please ensure the original packaging remains intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or our dedicated helpline within 7 days of delivery to log your return request with your order ID.

• 2.
  Quality Verification

  Share clear photographs of the outer packaging and the product's cellophane seal to verify that the item is in its original, unused condition.

• 3.
  Reverse Pickup

  Once approved, we will arrange a secure reverse pickup from your delivery address through our trusted courier partners at no additional cost to you.

• 4.
  Refund Processing

  After the product reaches our warehouse and passes a final inspection, your refund will be credited to your original payment method within 5-7 business days.